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Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) describes how [www.TenaciousAirguns.com] (hereinafter referred to as the “Website”, or the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. 

In the context of this Policy, “you”, “your”, and “customer” shall refer to you, and “we”, “us”, and “our” shall refer to the Website and any of its subsidiaries, current, and future. 

Your privacy is important to us and we respect your privacy regarding any information we may collect from you across the Website. We don’t ask for your personal information unless we truly need it. When we do, we will only collect what we need by fair and lawful means and, where appropriate, with your knowledge or consent.

We reserve the right to modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the “Privacy Policy” link on this site’s home page. Your continued use of this site indicates your acceptance of the amended Privacy Policy.

If any modifications are materially less restrictive on our use or disclosure of the Personal Information previously disclosed by you, we will obtain your consent before implementing such revisions with respect to such information.

Contact

After reviewing this Policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [insert your email address or you may eliminate this option], call us at [insert your phone number or you may eliminate this option] or by registered mail using the details provided below:

[insert complete mailing address or you may eliminate this option]

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, the details of which are laid under our collective Terms and Conditions. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: To effectively load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Personal Information collected: 
      • Your Version of Web Browser 
      • IP Address 
      • Time Zone 
      • Cookie Information 
      • The Products Viewed By You
      • Search Terms
      • Site Interactions

         

  • Customer support information
    • Purpose of collection: Improving the overall customer service experience for you.
    • Source of collection: It is provided by you at the time of contacting us.
    • Personal Information collected: Name, E-mail address, or any other contact information provided by you.

 

Minors

The Site is not intended for individuals under the age of thirteen (18). We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

When & How We Gather Information

We collect Personal Information at the time you provide it to us. We may collect Personal Information through sign-up forms and as part of your registration for an account, product, service, promotion, or contest from this website. Personal Information that we collect may vary with each sign-up or registration. In addition, we collect personal information from all communications with site visitors including without limitation, text messages, faxes, telephone calls, and emails, as well as from third-party outside sources including database vendors. 

We also collect Personal Information that we receive from you as you communicate with us. If you complete a signup form subscribing to information from our site or participate in our mailing list activities, we will receive your Personal Information from our email services and/or autoresponder service. We reserve the right to monitor your use of this site. As you navigate through this site, Usage Data may be passively collected which has been explained as under.

Sharing Personal Information

We only share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For instance, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we do not use your Personal Information to provide you with targeted advertisements or marketing communications

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here. 

Using Personal Information

We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Service Providers

We may employ third-party companies and individuals to facilitate our Services, to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases. 

Your consent;

  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your Rights” section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Selling Personal Information

Our Site DOES NOT sell Personal Information, as defined by the Consumer Privacy Act (“Act”). As defined in the Act, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration. 

 

Your rights

The Act provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights: 

  • The Right To Notice. You have the right to be notified of which categories of Personal Data are being collected and the purposes for which the Personal Data is being used. 
  • The Right To Request. Under Act, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes, and share of personal information. Once We receive and confirm Your request, We will disclose to You: 
  • The categories of personal information We collected about You; 
  • The categories of sources for the personal information We collected about You; 
  • Our business or commercial purpose for collecting or selling that Personal Information; 
  • The categories of third parties with whom We share that Personal Information.
    • The specific pieces of personal information We collected about You. 
  • If we sold Your personal information or disclosed Your personal information for a business purpose.

    • Complete the transaction for which We collected the Personal Information, provide a good or service that You requested, and take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.

    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 
  • Debug products to identify and repair errors that impair existing intended functionality. 
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement if You previously provided informed consent.

    • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.

    • Comply with a legal obligation.

    • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.

    • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by either denying goods or services to You.

    • Charging different prices or rates for goods or services, including the use of discounts or other benefits, or imposing penalties 
  • Providing a different level or quality of goods or services to You.

     

SEVERABILITY

In the event, that a court of competent jurisdiction declares any term or provision of this Policy to be invalid or unenforceable for any reason, this Policy will remain in full force and effect, and either: (i) the invalid or unenforceable provision(s) will be modified to the minimum extent necessary to make such provision(s) valid and enforceable; or (ii) if such a modification is not possible, this Policy will be interpreted as if such invalid or unenforceable provision(s) were not a part of this Policy.

 

COOKIES

 

We and our third-party business partners may use cookies, tags, beacons, advertising identifiers, flash cookies, HTML, and other local objects (hereinafter collectively referred to as “Cookies”) to improve our services. These cookies remain stored on your devices, our web pages, and emails sent by us, and may use unique identifiers to transmit your information.

 

You can choose to disable some of the cookies through your browser or device settings. However, disabling Cookies may affect your experience while interacting with our Services. We use Cookies for the following purposes:

 

Regulating Processes: The use of Cookies is intended to regulate the processes of our services. These Cookies help us know if you have interacted with our Services before, or if you have already created an account with us, collect your responses, and hence, easily navigate through our web pages and applications, etc.

 

Compliance, Security, and Authentication: The Cookies are also used to protect your information, prevent scams and fraud, and comply with legal obligations.

 

Analytics: We may use Cookies to analyze how you use and interact with our Website and how they correlate with your overall experience with us.

 

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Last Updated: 21 March 2023